Privacy Policy
Our commitment to protecting your personal data in accordance with Maltese and European data protection laws
Introduction
Welcome to Kaapisoft
Kaapisoft respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
We operate in full compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act (Chapter 586, Laws of Malta). If you have any questions about this privacy policy, please contact us using the details provided below.
Information We Collect
We collect personal information that you voluntarily provide to us when you register on our website, express interest in our products or services, or otherwise contact us.
Personal Information Provided by You: We collect names, email addresses, postal addresses, phone numbers, and other similar information.
Information Automatically Collected: We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as:
- IP address and general location information
- Browser and device characteristics
- Operating system and language preferences
- Referring URLs and pages you view
- Dates and times of access
How We Use Your Information
We use personal information collected via our website for a variety of business purposes, including:
- To provide and maintain our service
- To manage your account and registration
- To fulfill and manage your orders
- To send administrative information to you
- To respond to inquiries and offer support
- For business transfers in accordance with Maltese law
- For data analysis and improving our website.
Legal Basis for Processing Personal Data (GDPR)
Under the GDPR, we rely on the following legal bases for processing your personal data:
- Consent: When you have given us explicit consent to process your personal data for specific purposes.
- Contractual Necessity: When processing is necessary for the performance of a contract with you.
- Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject under Maltese law.
- Legitimate Interests: When processing is necessary for the purposes of our legitimate interests, provided that your fundamental rights do not override those interests.
Data Sharing and Transfers
We may share your data with third parties only in the ways described in this privacy policy:
- With your consent
- For external processing with our service providers
- For legal reasons as required by Maltese authorities
- In connection with a business transfer
We ensure that any international transfers of personal data comply with GDPR requirements and that appropriate safeguards are in place.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements under Maltese law.
When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether those purposes can be achieved by other means.
Your Data Protection Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request the correction of any information you believe is inaccurate.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
- Right to Object to Processing: You have the right to object to our processing of your personal data.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.
If you make a request, we have one month to respond. To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. The technologies we use may include:
- Cookies or browser cookies
- Flash cookies
- Web beacons
You can configure your browser to refuse all cookies or to notify you when a cookie is sent. However, if you do not accept cookies, some parts of our website may not function properly.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: +356 7904 6188
- By address: NXR3651 Naxxar Malta